Week 1 – Jss 2 Second Term Business Studies Lesson Notes

SIGMA TERM SCHEME OF WORK FOR JSS2
BUSINESS STUDIES

 WEEK ONE
TOPIC: CONSUMER RIGHT
Consumerism – Is the actions of individuals and government is responsible to consumer dissatisfaction in exchange relation. In other words, consumerism is a protest of consumers against unfair business practices and business injustices. Consumerism make sure that businesses provides useful information and make sure that consumers get quality for their money.
Meaning of A Right – Is something that one is morally, legally and socially allowed to do or have. Right are social, legal and fundamental principles of what is allowed to people by a legal system.
Meaning of Consumer Right – Refers to a consumer right to satisfy to be informed to choose and to previce manufactures with information concerning their product.
RIGHTS OF CONSUMER

• Safety and hygienic product
• Right to be heard
• Right to choose
• Seeking redness
• Right to consumer education
• Right to healthy environment
• Right to basic needs

RESPONSIBILITIES OF A CONSUMER
Rights and responsibilities are two sides of the same coin along with consumer rights, there are also consumer responsibilities. They are as follows:

• To provide adequate information to the seller
• To exercise caution in purchasing
• To file a complaint in case of genuine grievances
• To be quality conscious
• To exercise his legal rights
• To be cautious against false and misleading advertisements
• To insist on cash memo or receipt
• Social concern
• Environmental awareness

Assignment
(1) What is the meaning of Right?
(2) What is the meaning of consumer rights? (3) List and explain five universal right of a consumer